Reference

Your Agreement With kolkatafota Starts Here

Before you open an account or make a deposit via UPI, Paytm, or PhonePe, these terms and conditions form the binding agreement between you and kolkatafota.

Binding on RegistrationIndia-Specific ClausesUPI & Paytm Payments CoveredSubject to Local LawUpdated as Notified
kolkatafota Your Agreement With kolkatafota Starts Here
REACH OUR TEAM

How to Contact Us About These Terms

If any clause in these terms and conditions is unclear, or you believe a decision has been made in error, our support team is available around the clock to clarify policy language…

Live Chat Connect with our support agents directly through the in-platform chat window. Queries about specific term clauses or account-status decisions are handled here in real time, any hour of the day.
Email Support Send a detailed message to our policy inbox for written confirmation of any term interpretation. We aim to respond within 24 hours with a documented answer you can reference for your records.
Help Centre Our self-service help centre carries clause-by-clause explanations of common term questions, covering account closures, payment disputes, and how to submit a formal terms-related complaint.
HOW WE UPHOLD THIS

Six Ways We Enforce and Protect These Terms

kolkatafota applies these terms consistently across every account on the platform. The six areas below explain the specific practices we follow to keep your data secure, your account…

Account Data Handling

Personal data you provide at registration is stored on encrypted servers. We do not sell your data to third parties.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used.

Account Security Practices

Two-step verification is available on all accounts and strongly encouraged.

Data Retention Period

We retain account and transaction records for a period required by applicable law in your jurisdiction.

Who to Contact for Changes

To request a correction to your personal details, update your registered email, or close your account, write to our data…

Term Updates and Notification

When we update these terms, a notification appears on your dashboard the next time you log in.

Common Questions About kolkatafota Terms and Conditions

The questions below address what our terms mean for your account, your payments via UPI, Paytm, and PhonePe, and your rights when you disagree with a decision. Each answer reflects the actual clauses in the agreement — not a simplified interpretation.

The moment you submit your registration form on kolkatafota, these terms apply. You do not need to tick a separate acceptance box on every visit — completing registration constitutes your agreement to the full terms as published on that date.

We will always notify you of material changes via your account dashboard before they take effect. Minor corrections such as spelling or formatting do not require notice. If a change affects your rights significantly, you will see a prompt the next time you log in.

A breach may result in suspension or permanent closure of your account, depending on the nature of the violation. Any balance remaining at the time of closure is subject to a review period; disputed funds are held until the review concludes in line with our policy.

If a deposit via UPI or Paytm is debited but does not appear in your wallet, raise the dispute through live chat with your transaction reference. We cross-check with our payment processor within 4 hours and credit confirmed amounts without requiring further documentation from you.

Yes. Access to our lobby and sportsbook is available only where local law permits it. You are responsible for confirming that using an account on this platform is lawful in your specific state or territory before you register or deposit any funds.

Send a written request to our support email with your registered account name and a brief description of what you need. We will compile and deliver your data within the period required by applicable law, typically within 30 days of receiving a valid request.

Email our support team with a clear closure request from your registered address. We will confirm receipt within 24 hours, process the closure within 48 hours, and arrange withdrawal of any remaining balance to your last verified PhonePe or UPI account on file.